Returns and Exchanges
success is based on your satisfaction.
If its not what you thought it
was or if you need a different size or style, TGG&P wants you
) Simply return it [notify us first] in a [new] [unused] [unaltered] [resellable condition] [with all original tagging] within 20 days for exchange....following the directions below.
) For [cash back] returns....original order shipping costs will be withheld at cash refund.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To make a return or exchange TGG&P asks that you first email us of your decision by contacting TGG&P [OR] phone us at (512) 948-9966 so that TGG&P can provide you with return instructions.
Items [can only be] returned or exchanged if in a....[new] [unused] [unaltered] [resellable condition] [with all original tagging]
your return or exchange is a result of our error....we will refund
and/or cover all normal shipping costs....otherwise Buyer will be
responsible for original shipping costs and return shipping costs.
[Custom Order, Return Restricted] Items
[Custom Order, Return Restricted] items are [exchange only] accepted in the case of factory production defect
only....production of these items are per order and considered custom
produced for such orders.
) Be certain of measurements before purchase of such items.
) Such specified items are only returned for EXCHANGE.
) Such specified items are acknowledged at purchase in CART completion form.
) If exchange is required....only same size and color as original order will be exchanged.
) If [cash back] return is requested....re-stock fee of 40 percent will be deducted.
Special Christmas Season Purchases
Any purchase made between November 1st to January 1st may be exchanged thru January 31st.