Returns and Exchanges
Our success is based on your satisfaction. If its not what you thought it was or if you need a different size or style, TGG&P wants you satisfied.
) Simply return it in a new, unused, resellable condition, with all original tagging, within 30 days for exchange or refund of original product cost.
) For [cash back] returns....if original order shipped via ["Free Shipping"]....original shipping costs will be withheld.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To make a return or exchange.... TGG&P asks that you first email us of your decision by contacting TGG&P or phone us at (512)948-9966 so that TGG&P can provide you with return instructions.
If your return or exchange is a result of our error....we will refund and/or cover all normal shipping costs....otherwise Buyer will be responsible for original shipping costs and return shipping costs.
Custom Order, Return Restricted.... specified items are accepted returned in the case of factory production defect only....production of these items are per order and considered custom produced for such orders.
) Be certain of measurements before purchase of such items.
) Such specified items are only returned for EXCHANGE not REFUND.
) Such specified items are acknowledged at purchase in CART completion form.
) If exchange is required....only same size and color as original order will be exchanged.
Special Christmas Season Purchases
Any purchase made between November 1st to January 1st may be exchanged thru January 31st.